Return & Refund Policy

At KM Auto Group, we specialise in spare parts, performance parts, used vehicles, car rentals, and automotive services. Due to the nature of our products and services, all sales are final once an order has been placed or a service has been booked.

We do not offer returns, refunds, or exchanges for change of mind, incorrect selection, or compatibility issues under any circumstances. Customers are responsible for ensuring that all parts, vehicles, rentals, and services are suitable for their intended purpose prior to purchase or booking.

As many of our products include special-order parts, performance components, used vehicles, and compliance-related services, orders cannot be cancelled, returned, exchanged, or refunded once confirmed.

We strongly recommend contacting our team before placing an order if you require assistance confirming compatibility, specifications, or service details.

If you have any questions regarding our products or services, please contact us:

Phone
0435 810 248 – Car Service, Imports & Compliance Enquiries (Kenny)
0438 673 641 – VIC Sales Enquiries (Peter)
043 1417 760 – VIC Sales Enquiries (Michael)
0421 926 416 – Interstate Sales Enquiries (Eric)

Email
[email protected]

Address
830 Princes Hwy, Springvale VIC 3171 (By appointment only)

Opening Hours
Monday to Friday, 10am to 5pm